Telephone 0345 600 2349*
Our customer service agents are available 9am to 6pm, Monday to Friday (excluding public holidays).
Our address is:
Card Services, PO Box 1586, Westside, London Road, Hemel Hempstead, HP1 9SF
*Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs
pure® is a trademark of Blackhawk Network Europe
Your Mastercard® is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD.