These are the terms of use for Hawk Incentives Limited (“Hawk Incentives”) pure card websites (i.e. www.purecard.com, [the company through which you received your card].purecard.com), referred to throughout as ’this website’ or ‘the website’ and the MyPureCard smartphone IOS/Android applications, referred to throughout as ‘this App’ or the App’.
This website and/or App is operated by Hawk Incentives. Hawk Incentives provides this website, this App and associated card services to pure cardholders. Cards (which may be third-party branded) are supplied by Hawk Incentives either directly or on behalf of other companies.
Hawk Incentives is registered in England and Wales under company number 4155659 and has its registered office at Blackhawk Network, Westside, London Road, Hemel Hempstead, HP3 9TD. To contact Hawk Incentives, please email info@purecard.com.
Your prepaid card (which you can manage through this website) is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. GVS Prepaid Ltd’s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD.
The App is available for download to a smartphone through Android and iOS supported App stores.
Hawk Incentives relies on a third party website for processing card top-ups, if made available to you. The payment gateway provider, Secure Trading, annually provides Hawk Incentives with their Attestation of Compliance, as evidence that your payment card data is held and managed securely.
By using this website and/or App, you confirm that you accept and agree to comply with these terms of use, our Privacy Policy and our Cookie Policy. You are also responsible for ensuring that anyone who accesses this website and/or App through your internet connection or smartphone are aware of and comply with these terms of use. If you do not agree to these terms, you must not use this website and/or App.
We recommend that you print a copy of these terms for future reference.
Hawk Incentives may amend these terms without prior notification or consent. Every time you wish to use this website and/or App, please check the terms which will apply at that time.
Hawk Incentives may update and change this website and/or App without prior notification or consent, to reflect changes to Hawk Incentives’ products, users’ needs and business. If any changes made to the site and/or App impact the card services provided we will tell you about them directly, as defined in your card terms.
This website and App are made available free of charge to the user.
Hawk Incentives does not guarantee that this website and/or App, or any of its content, will always be available. Hawk Incentives may suspend, withdraw, or restrict the availability of all or any part of this website and/or App for business and operational reasons – we will try to give you reasonable notice of any such actions.
If you choose, or you are provided with, login details to access this website and/or App, you must treat this information as confidential and not disclose it to any third party.
Hawk Incentives has the right to disable any login credentials (whether chosen by you or allocated by Hawk Incentives) at any time, if it appears that you have failed to comply with any of the provisions of these terms of use and or, if relevant, the card terms.
If you know or suspect that anyone other than you knows your user login credentials, you must promptly notify Hawk Incentives at info@purecard.com.
Hawk Incentives is the owner or the licensee of all intellectual property rights in this website and App, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the website or views of the App for your personal use and you may draw the attention of others within your organisation to content posted on the website or App.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Hawk Incentives’ status (and that of any identified contributors) as the author of content on its sites must always be acknowledged.
You must not use any part of the content on this website or App for commercial purposes without obtaining a licence to do so from Hawk Incentives or our licensors.
If you print off, copy or download any part of the website or App in breach of these terms of use, your right to use our site and/or App will cease immediately and you must, at Hawk Incentives’ option, return or destroy any copies of the materials you have made.
The content on the Website and/or App is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website and/or App.
Although we make reasonable efforts to update the information on the Website and/or App, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website and/or App is accurate, complete or up to date.
The website and/or App features links to other sites and resources provided by third parties, for your information only. Hawk Incentives has no control over these websites and their content, and they have not been vetted or approved in any way by us. Hawk Incentives is not responsible for any aspect of these sites or information you may obtain from them.
You may link to the website home page, provided you do so in a way that is fair and legal and does not damage Hawk Incentives’ reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the website in any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of the website other than the home page.
Hawk Incentives reserves the right to withdraw linking permission without notice.
The website on which you are placing the link to this website’s home page must comply in all respects with the content standards set out in these Terms of Use.
If you wish to link to or make any use of content on this website other than that set out above, please contact info@purecard.com.
You may use this website and/or App only for lawful purposes. You may not use this website and/or App:
You must not attempt to gain unauthorised access to this website and/or App, the server on which it is stored or any server, computer or database connected to this website.
You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Hawk Incentives will report any such breach to the relevant law enforcement authorities and Hawk Incentives will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.
You also agree:
Hawk Incentives do not guarantee that the website and/or App will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes, smartphones and platform to access the website and/or App. You should use your own virus protection software.
You must not misuse the website and/or App by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website and/or App, the server on which the website is stored or any server, computer or database connected to the website and/or App. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Hawk Incentives will report any such breach to the relevant law enforcement authorities and Hawk Incentives will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Hawk Incentives site will cease immediately.
Hawk Incentives will determine whether there has been a breach of any of these terms of use through your use of this website and/or App. If a breach of these terms occurs, we may take appropriate action such as:
If you breach this acceptable use policy and we take action in response, Hawk Incentives is not liable for any loss you may suffer as a result. The responses described in this policy are not limited, and we may take other appropriate action if required.
Hawk Incentives does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by Hawk Incentives’ negligence or the negligence of Hawk Incentives employees, agents or subcontractors; and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising because of the supply or usage of the card (defined in the card Terms and Conditions available once logged in to this website).
Please note that we only provide this website and App for domestic and private use. You agree not to use the webs and/or App for any commercial or business purposes, and Hawk Incentives has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
These terms of use, their subject matter and their formation are governed by English law. You and Hawk Incentives both agree that the courts of England and Wales will have exclusive jurisdiction; except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
HAWK INCENTIVES and PURE are EU registered trademarks of Hawk Incentives. You are not permitted to use them without Hawk Incentives’ approval, unless they are part of material you are using as permitted under ‘How you may use material on our site’ (see above).
pure® is a trademark of Blackhawk Network Europe
Your Mastercard® is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. GVS Prepaid Ltd’s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD.